A customer within the Food Processing / Packaging industry had run a “specialty item”; [a canned cappuccino product] – and had lost a restrictor collar made of aluminum and stainless steel somewhere within the last production run.
The product needed to be shipped out the next day.
When CXR Company got the call, we had our technician and x-ray inspection service unit on the road to the customer within two hours time.
The real-time, portable x-ray inspection project began early the following morning.
Our customer shipped their product on schedule.
They were able to ship the CPG product with confidence.
Nobody other then the client and us knew a problem existed, and $1000’s of were saved as CXR x-ray inspection service provided an alternative to product disposal.
The Food Safety Manager from this company commented:
“Thanks again for the quick response, good service and on time – that’s all we can ask – you really saved us!”